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Terms of Service

Welcome to BidSmart! By using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before participating in our auctions, using our site, or creating an account. If you do not agree to these terms, you may not use our services.

 

1. Acceptance of Terms

By accessing or using BidSmart, you agree to abide by these Terms of Service, as well as any other guidelines, policies, or rules posted on our website. BidSmart reserves the right to modify these terms at any time, and any changes will be effective immediately upon posting. It is your responsibility to review the terms regularly.

 

2. Eligibility

You must be at least 18 years of age to use BidSmart. By creating an account, you confirm that you meet this age requirement. Users are required to provide accurate, current, and complete information during the registration process and to update such information to ensure it remains accurate.

 

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify BidSmart immediately. We are not liable for any loss or damage arising from your failure to protect your account information.

 

4. Auction Participation

By participating in any auction on BidSmart, you agree to the following:

  • Bidding Process: Each bid requires a small fee, which will be displayed before you place your bid. Your goal is to place the lowest unique bid. The lowest and unique bid at the time the auction ends wins the item.
  • Binding Bids: Once you place a bid, it is final and cannot be retracted or refunded. All bids are binding until the auction is completed.
  • Winning an Auction: If you place the lowest unique bid at the end of the auction, you will be notified via email and on your account dashboard. You must complete payment for the item within the specified time to claim your prize.
  • Failure to Pay: If you fail to complete payment within the required timeframe, BidSmart reserves the right to cancel your win and offer the item to the next eligible bidder.

5. Payment and Fees

  • Bid Fees: Each bid you place incurs a fee. The fee amount will be clearly displayed before you confirm your bid.
  • Payment Methods: We accept a variety of payment methods, including credit cards, debit cards, PayPal, and other secure payment gateways. All fees must be paid in full before participating in auctions.
  • Currency: All payments are processed in the currency specified during checkout, and any additional charges such as foreign transaction fees are the responsibility of the user.

6. Returns and Refunds

  • Bids: All bids are non-refundable once they are placed. You will not be entitled to a refund for any bids placed, even if you do not win the auction.
  • Items Won: All sales of auctioned items are final. BidSmart does not accept returns or exchanges, except in cases where the item is defective or damaged upon arrival. If you receive a defective item, you must contact us within 7 days of delivery to initiate a return.

7. Unboxing Reward Program

Participants who win auctions and share unboxing videos on social media may be eligible for rewards. To qualify, you must:

  • Share your unboxing video on your social media platform.
  • Tag BidSmart and use the designated hashtag #BidSmartUnboxing.
  • Ensure the content complies with our guidelines (e.g., no offensive language or inappropriate content).

BidSmart reserves the right to review submissions and determine eligibility for rewards.

 

8. Prohibited Activities

You agree not to:

  • Use automated systems or bots to participate in auctions or place bids.
  • Engage in any activity that disrupts or interferes with the proper functioning of BidSmart, including hacking, spamming, or malicious behavior.
  • Misuse the platform by providing false or misleading information or participating in auctions in bad faith.
  • Share or use another person’s account without their permission.

Failure to comply with these rules may result in suspension or termination of your account.

 

9. Intellectual Property

All content on BidSmart, including but not limited to logos, trademarks, text, images, and designs, is the intellectual property of BidSmart or its licensors. You may not reproduce, distribute, or use any content from the site without our prior written consent.

 

10. Limitation of Liability

BidSmart is not liable for any indirect, incidental, or consequential damages resulting from your use of our platform, participation in auctions, or any interactions on our site. We do not guarantee the continuous, uninterrupted, or secure access to our services, and are not responsible for any interruptions due to factors outside our control.

 

11. Disputes

In the event of any dispute arising from or related to your use of BidSmart, you agree to attempt to resolve the issue through informal negotiations by contacting our customer service team. If a resolution cannot be reached, the dispute will be governed by and construed in accordance with the laws of [Country or State], without regard to its conflict of law principles.

 

12. Termination

BidSmart reserves the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms of Service or engaged in fraudulent activity. In the event of account termination, you forfeit any bids or items won that have not been paid for.

 

13. Changes to the Terms

We may update these Terms of Service from time to time. Any changes will be posted on our website, and your continued use of BidSmart after such changes constitutes your acceptance of the new terms.

 

14. Contact Us

If you have any questions or concerns about these Terms of Service, you can contact us at: [email protected]

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