At BidSmart, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you create an account, bid in auctions, or make purchases, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
• Technical Information: We collect data related to your device, browsing behavior, and interactions with our website, including IP address, browser type, operating system, and page visit history.
• Usage Data: This includes data on how you use our services, such as bidding activity, participation in auctions, and interactions with customer support.
• Social Media Sharing: If you share your unboxing videos or other content on social media platforms and tag us, we may collect this information for the purposes of rewards and user-generated content display.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create and manage your account, verify your identity, and process transactions.
• Auction Participation: To facilitate your participation in auctions and notify you of auction outcomes.
• Communication: To send you important notifications, including auction results, account updates, and promotional offers.
• Website Improvement: To analyze user activity and improve our website functionality, services, and customer experience.
• Fraud Prevention and Security: To detect and prevent fraud, unauthorized access, and other illegal activities.
• Marketing and Promotions: With your consent, we may use your information to send you marketing materials and promotional offers.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us with operations such as payment processing, shipping, and website maintenance.
• Legal Compliance: If required by law or to protect our rights, we may share your data with government authorities or legal bodies.
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, personalize content, and analyze website traffic. You can control your cookie preferences through your browser settings, but this may affect your ability to use certain features on our site.

5. Data Security

We prioritize the security of your personal information and use industry-standard encryption, firewalls, and secure payment gateways to protect your data. However, no method of transmission over the Internet is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You have the right to correct any inaccuracies in your personal data.
• Deletion: You may request the deletion of your personal data, subject to legal and operational restrictions.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.

7. Children's Privacy

BidSmart is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we learn that a child under 18 has provided us with personal information, we will take steps to delete that information promptly.

8. International Users

As our services are available in multiple regions, including the USA and India, your personal data may be transferred to and processed in countries outside your own. We comply with all applicable data protection laws to safeguard your information during international transfers.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or by posting the revised policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:

Email: [email protected]